BERGE FORD COLLISION CENTER

For your comfort and convenience we have added:

  Expanded Customer Parking
  Children’s play area
  42” Big Screen LCD TV
  Customer kitchen area (with free coffee)
  Vending machines
  Courtesy phone
  Wi-Fi
  A “Private Office” area for insurance appraisers

Lifetime limited warranty against defective

workmanship for as long as you own your vehicle.

Courtesy shuttle throughout our local area

We work with all insurance companies

Expanded parts storage room to safely store our customer interior parts

Covered estimate parking, with a drive on lift for more accurate estimating

to ensure reduced cycle time for both insurance companies and vehicle owners

Whether your vehicle is in need of repair from a major collision or a minor scratch,

we have the technology and expertise to make

your unfortunate circumstance end as a positive experience.

At Berge Ford Collision Center..."YOU WILL BE SATISFIED!"

DUPONT "PERFORMANCE ALLIANCE" MEMBER

Having an accident is stressful. Choosing where to have your vehicle repaired shouldn't be. When it comes to bringing your car back to life, you can trust a DuPont Performance Alliance member. We make it our mission to take the guesswork out of collision repair so you can relax and feel confident about the process. DuPont works with us to ensure that the procedures and processes we use will produce great results.

When you work with a Performance Alliance shop, you get:

       1. A high-quality repair.

       2. Better, more streamlined relationships between you and your insurance company.

       3. Accountability. We follow strict quality-control standards, but should a mistake occur,

           we will recognize and resolve the problem quickly

 

See what NASCAR's, Jeff Gordon, has to say about DuPont Performance Alliance members...Click Here!

  

OUR VISION STATEMENT

At the Berge Ford Collision Center, our vision is to be THE collision repair facility of choice for our customers, our insurance partners and our employees in the Phoenix and East Valley areas.

 

We will continually focus our efforts to exceed our customer’s expectations by providing extraordinary customer service and excellent quality repairs.

 

We will encourage our employees to always seek more efficient ways to solve our customer’s concerns and to repair their damaged vehicles by systemizing the routine and humanizing the exceptions, such that our customers will be “wowed” by their experience at Berge Ford.

 

To sustain our long-term success and reputation, all decisions will be based on serving our customer well, on integrity and on professionalism. We will be guided by “doing the right thing” all the time.

 

We will nurture a culture that encourages hard work and continuous self improvement, where creativity and self direction are recognized and rewarded; where enthusiasm and a respectful attitude to others is the norm; where personal ego is subordinate to the company’s goals; where employees take responsibility and are accountable for their own efforts and results; and where our employees are empowered to continually discover and suggest potential areas of improvement with the systems and the company

Steve Roger

Karen  Cooley

Latham Aldrich

Harold  Worrell